Cloud Telephone Systems from small business telephone systems

Affordable Cloud Hosted PBX for Businesses Small businesses are continuously devising strategies to gain an edge over their competitors. Technology has taken leaps and bounds in recent times, making things easier and delivering quicker results to people. VOIP hosted phone systems have a lot of benefits in comparison to the traditional hard line phone systems. Cloud Hosted PBX is shaking up the On-Premise PBX arena. It provides a definitive replacement solution. Here are six reasons that stand-out to embrace a cloud-based PBX for your business: 1. “Outdated” Does Not Exist in the Cloud There are big problems businesses face with …

Why the You Are Better with a Business Phone System in the Cloud Read more »

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Now that it is integrated with G Suite, there is a lot of buzz these days about using Google Voice as a business telecommunications solution. Unfortunately, some businesses that have headed in that direction have found the experience frustrating, costly and regrettable. Here are 10 key reasons why: 1. No Business Caller ID Every business knows that caller ID is an absolute must have feature. In fact, it shouldn’t be even called a “feature” at all. It’s a basic staple that simply can’t be an option. This is not 1992 anymore. There are three major problems with Google Voice caller …

10 Reasons NOT to Choose Google Voice for Your Business Read more »

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While a lot of business communication these days has shifted to email, chat and instant messaging, rumors that the phone has died have been greatly exaggerated. Here are some eye-opening statistics: Calls to businesses are expected to surpass 169 billion per year by 2020, and are 10-15 times more likely to generate a successful sale or follow-up activity vs. digital form submissions. (Source: BIA/Kelsey) 65% of customers prefer to contact a business by phone, while only 24% are satisfied with only a web form. (Source: Invoca) 75% percent of customers believe that calling is the most effective way to get …

Benefits of Adding a Toll-Free Number to Your Cloud Phone System Read more »

It’s Easy Being Green: How a Cloud Phone System Makes Your Business Environmentally Friendly Reducing your business’s carbon footprint does more than just help protect the environment for future generations — it also demonstrates your community and social leadership, and helps you impress the growing number of consumers who are choosing eco-friendly companies. For example: 81% of consumers feel strongly that companies should help improve the environment. (Source: Conference Board Global Consumer Confidence Survey) 50% of consumers consider a company’s environmental reputation as they make product choices. (Source: Shelton Group) 33% of consumers choose to buy goods and services from …

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Dialing telephone keypad concept for communication, contact us and customer service support

Your business has decided that upgrading from a costly, inflexible and restrictive on-premise phone system to an agile, advanced and affordable hosted VoIP phone system is the way to go. However, before you can start reaping the rewards of your wise decision, you need to choose the right partner. To help you make this decision, here are 10 essential questions to ask hosted VoIP phone system vendors: 1. Do you specialize in installing and supporting hosted VoIP phone systems? You want to steer clear of vendors that “dabble” in hosted VoIP, while they juggle other business lines. 2. Do you …

Essential Questions to Ask Hosted VoIP Phone System Vendors Read more »

Just how dominant has the cloud become across the business landscape? Here are some statistics that confirm beyond any doubt that the on-demand delivery of computer power, database storage, apps, and other IT resources through the cloud is here to stay, and will continue shaping and transforming the future of work for years to come: 83% of workload will be in the cloud by 2020. (Source: LogicMonitor) 85% of enterprises keep sensitive data in the cloud. (Source: Vormetric) 74% of Tech CFO’s say that cloud computing had the most measurable impact on their business in 2017. (Source: Forbes) Spending on …

12 Reasons Why Businesses Should Elevate their Phone System to the Cloud Read more »

If your business has decided to switch from a conventional PBX phone system to a hosted VoIP phone system, then you’re definitely on the right track! That’s because: Hosted VoIP is now the #1 phone system choice among U.S. businesses. Hosted VoIP is the fastest-growing industry in the world. The total number of hosted (mobile) VoIP users worldwide has topped 1 billion. Conventional phone companies are losing a whopping 700,000 landline customers per month. [For more statistics on the incredible growth of hosted VoIP phone systems, read our article here.] Here are 7 best practices to ensure that your implementation …

7 Best Practices for Implementing a Hosted VoIP Phone System Read more »