Ask anyone who works in (or volunteers for) a non-profit organization (NPO) what they need more than anything else to fulfil their life-changing — and in some cases, life-saving — mandate, and they’ll basically give you the same answer in a variety of ways: THEY NEED MORE TECHNOLOGY RESOURCES. NPOs: Not Just Important — but Essential Indeed, the notion that nonprofit organizations don’t need the same resources as private businesses is simply not true. In fact, it’s arguable that nonprofit organizations need technology resources even more urgently, because so many people in the community are counting on them each day. …

Why Nonprofit Organizations are Switching to a Cloud Telephone System Read more »

Dialing telephone keypad concept for communication, contact us and customer service support

Your business has decided that upgrading from a costly, inflexible and restrictive on-premise phone system to an agile, advanced and affordable hosted VoIP phone system is the way to go. However, before you can start reaping the rewards of your wise decision, you need to choose the right partner. To help you make this decision, here are 10 essential questions to ask hosted VoIP phone system vendors: 1. Do you specialize in installing and supporting hosted VoIP phone systems? You want to steer clear of vendors that “dabble” in hosted VoIP, while they juggle other business lines. 2. Do you …

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Just how dominant has the cloud become across the business landscape? Here are some statistics that confirm beyond any doubt that the on-demand delivery of computer power, database storage, apps, and other IT resources through the cloud is here to stay, and will continue shaping and transforming the future of work for years to come: 83% of workload will be in the cloud by 2020. (Source: LogicMonitor) 85% of enterprises keep sensitive data in the cloud. (Source: Vormetric) 74% of Tech CFO’s say that cloud computing had the most measurable impact on their business in 2017. (Source: Forbes) Spending on …

12 Reasons Why Businesses Should Elevate their Phone System to the Cloud Read more »

If your business has decided to switch from a conventional PBX phone system to a hosted VoIP phone system, then you’re definitely on the right track! That’s because: Hosted VoIP is now the #1 phone system choice among U.S. businesses. Hosted VoIP is the fastest-growing industry in the world. The total number of hosted (mobile) VoIP users worldwide has topped 1 billion. Conventional phone companies are losing a whopping 700,000 landline customers per month. [For more statistics on the incredible growth of hosted VoIP phone systems, read our article here.] Here are 7 best practices to ensure that your implementation …

7 Best Practices for Implementing a Hosted VoIP Phone System Read more »

Unlike the Mad Men era, today’s marketing professionals are not enjoying “3 martini lunches” while they look over color samples and stock photos, or flip through their rolodex. Instead, they’re pouring over mountains of analytical data and market research, so they can optimize campaigns, increase brand visibility, establish competitive advantage, expand marketplaces, and populate the sales funnel with qualified leads. And that’s why one of the most valuable tools in the marketing world today is a hosted VoIP phone system. Here are 10 ways that a hosted VoIP phone system drives marketing success: 1. Get Customized Local Numbers Businesses can …

10 Ways that a Hosted VoIP Phone System Drives Marketing Success Read more »

A new report from market research firm Global Market Insights is projecting that the worldwide VoIP market will reach $55 billion by 2025. This represents a 175% increase from the current level of $20 billion. Analysts also predict that by 2025, the IT and telecom market will comprise more than 25% of the VoIP industry, with growth in North America leading the way. Key factors that will continue to convince businesses to migrate from traditional PSTN networks to cloud-based telephone systems include: Substantial year-over-year cost savings. The need to collaborate and connect with remote/mobile workers and distributed teams. Massive investments …

Worldwide VoIP Market Projected to Hit $55 Billion by 2025 Read more »

There are basically two ways to tell a lie. The first way, obviously, is not telling the truth. But the second way — which is less obvious yet just as deceitful — is to withhold the truth from someone who needs and is entitled to the full story. No, we’re not talking about how spouses eventually learn that it’s sometimes the better part of wisdom (and self-preservation) to keep their mouths shut. For example, answering the question “does this make me look fat?” with anything but a fast and firm “heavens no!” is asking for trouble. But we are talking …

5 Truths Your Landline Phone Company Won’t Tell You About Hosted VoIP Read more »

For many businesses, the idea of being forced to change the phone number when they upgrade to a new hosted VoIP phone system is not just a concern: it is a deal breaker! This is certainly understandable. After all, the last thing that your business wants is for past, current and prospective customers to hear a “we’re sorry, the number you have dialed is not in service” recording, or get routed to another business — and maybe even a competitor! The good news is that when you upgrade to Carolina Digital Phone’s advanced hosted VoIP phone system, in most cases your …

Hosted VoIP FAQ: Can We Keep Our Phone Numbers? Read more »

As noted by GovTech.com, county governments across the country are increasingly leading the way when it comes to deploying advanced technologies that matter and make a difference to everyday citizens. And one of the most important ways they are demonstrating technological, governance and civic leadership is by switching to a hosted VoIP phone system (a.k.a. cloud phone system). At Carolina Digital Phone, we have extensive experience working closely with both large and small county governments to help them reap the advantages of a hosted VoIP phone system. Here are some of the most compelling benefits: 1. Significant Year-Over-Year Cost Savings …

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